Tip: Problem when installing an addin in Vail?

When you get an error about an addin not installing, it usually says that the addin couldn’t be installed.

As a user this is very annoying because you can’t know where to look, and when you contact the developer you can’t give more information!

But…there is a handy log available.
Vail stores all its logfiles on the WHS, under this folder:
c:\programdata\microsoft\windows server\logs

Open the file ‘installaddin.log’, it contains much more detailed information to give an idea of what is going wrong and you can use it to send to the developer that created the addin.
There are a lot of log files in this folder for various functionalities of Vail; so if you have a problem have a look inside and maybe the answer could be closer than your first thought! 😉

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